Shipping and Delivery

Delivery

We offer standard delivery Australia wide, with the costs of shipping based on your location. Once you've finished adding products to your cart, add your delivery address at checkout to get your Shipping quote.

Unfortunately we do not ship internationally, however we specialise in delivering gifts within Australia to the friends and family of our international customers.

Shipping Times

We endeavour to dispatch your order within 1 business day of you placing it, however during peak or promotional periods (eg sale, Christmas) please allow 1-2 additional days for dispatch. 

Please see the below table for approximate shipping times in business days, once dispatched.

DestinationStandard
Sydney 3-6 Days
Melbourne, Brisbane, Canberra, Gold Coast 4-7 Days
Regional and Rural NSW 4-7 Days
Adelaide 5-7 Days
Perth 5-9 Days
Regional and Rural Victoria 6-8 Days
Regional Queensland 6-8 Days
Tasmania 6-8 Days
Rural Queensland and South Australia 7-10 Days
Rural Western Australia 10-14 Days
Northern Territory 8+ Days
Remote Western Australia 10+ Days

Availability

Stock is subject to availability. Although we aim to ensure information on our website is correct, we reserve the right to change pricing and availability to its correct form if found to be incorrect.

Incorrect Address / Orders

We are unable to change the details of an order once it has been placed. Please contact Customer Care by calling 1300 57 88 33 if you have made an error and we will try to halt your order, however due to fast processing times this is not guaranteed. 

We do not accept any liability for incorrect addresses, however will always try to accommodate amends where we can. To avoid disappointment, please make sure you check your delivery address carefully.

Click & Collect - Currently available at Camperdown Store ONLY

As soon as your order is ready for collection, you will receive an "Awaiting Pickup" email to confirm that you can come in and pick it up.

Orders placed before 12pm (AEST) will generally be ready for collection within 1-2 business days. Customers will be notified by email when their order is ready for pick-up from the Camperdown, NSW store.

You will need to bring your "Awaiting Pickup" email (either printed or on your phone) and a valid photo ID.