Shipping and Delivery
We offer both standard and *express Australia-wide shipping. Shipping costs are calculated based on your location. All shipping costs can be calculated by adding your chosen products to your shopping cart then entering your postcode.
Unfortunately we don’t ship outside of Australia, however we specialise in delivering gifts within Australia to the friends and family of our international customers.
*During certain sale periods Express shipping is not available.
On occasion delays can happen in transit or at busy times of the year such as Christmas. The Kidstuff Customer Service Team will do everything in its power to resolve the situation and arrange for you to get your shipment as quickly as possible.
During our sale periods our Kidstuff Warehouse Team will do everything we can to dispatch your order, however orders may be delayed due to very high volume of orders. We apologise in advance for any inconvenience.
The following delivery times apply in business days.
|Sydney||3-6 Days||2-4 Days|
|Melbourne, Brisbane, Canberra, Gold Coast||4-7 Days||3-5 Days|
|Regional and Rural NSW||4-7 Days||3-5 Days|
|Adelaide||5-7 Days||3-6 Days|
|Perth||5-9 Days||3-7 Days|
|Regional and Rural Victoria||6-8 Days||4-6 Days|
|Regional Queensland||6-8 Days||4-6 Days|
|Tasmania||6-8 Days||4-6 Days|
|Rural Queensland and South Australia||7-10 Days||5-8 Days|
|Rural Western Australia||10-14 Days||Not available|
|Northern Territory||8+ Days||Not available|
|Remote Western Australia||10+ Days||Not available|
Stock is subject to availability. Although we aim to ensure information on our website is correct, we reserve the right to change pricing and availability to its correct form if found to be incorrect.
Click & Collect - Currently available at Camperdown Store ONLY
As soon as your order is ready for collection, you will receive an "Awaiting Pickup" email to confirm that you can come in and pick it up.
Orders placed before 2pm (AEST) will be ready for collection within three hours. Orders placed after 2pm (AEST) will be available for collection after 10am the following day.
You will need to bring your "Awaiting Pickup" email (either printed or on your phone) and a valid photo ID.