For added peace of mind, you can choose to protect your eligible order with Kidstuff Shipping Insurance. This optional service provides priority assistance and faster resolution if your order is lost or damaged during transit.
- Please be aware that this insurance policy is limited to replacing items that have been damaged or lost exclusively during the transit period. Any issues arising after this transit period, including damage or loss occurring once the item has reached its intended destination, will not be covered by this policy.
- In the event missing or damaged items during transit period, please provide photo evidence of the damaged item, the tracking number and your order number to online@kidstuff.com.au or call at 1300 57 88 33.