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Kidstuff Insurance Terms & Conditions

For peace of mind, safeguard your eligible order with Kidstuff's Shipping Insurance. Our Kidstuff Insurance covers orders that are missing or damaged solely during the transit period.

  1. Please be aware that this insurance policy is limited to replacing items that have been damaged or lost exclusively during the transit period. Any issues arising after this transit period, including damage or loss occurring once the item has reached its intended destination, will not be covered by this policy.
  2. In the event missing or damaged items during transit period, please provide photo evidence of the damaged item, the tracking number and your order number to or call at 1300 57 88 33.