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Australia Post Updates

We at Kidstuff take the health and wellbeing of our staff and customers seriously and are doing what we can to ensure we are maintaining the safety standards being advised by the relevant organisations and government bodies to protect the spread and infection of COVID-19. We also recognise that after your online order leaves our warehouse it is in the hands of Australia Post, which is why we're sharing with you the updates we receive from them to ensure your safety and that of their people is also considered.

If you would like further information in relation to their service, please visit their website here for greater details.

To minimise the risk of contracting or spreading coronavirus, all parcels will no longer require a signature for delivery and/or collection.

In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, our staff member will ask and record the customer’s name and sign on their behalf.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.

For deliveries with specific signature requirements, we will be working with our customers directly to ensure these continue to be met.

We thank you for your support while we implement these new measures to ensure our people and customers continue to stay safe and healthy.

Kind regards,

Australia Post